The Dealership Story
Chaplin's Automotive is a family run business led by Kent and Barbara Chaplin along with their sons Brandon, Nick and Tyson.
Kent started in the Western Washington automotive business in 1973 when he opened up Kompact Kar Korner in Lynnwood, Washington. Though starting out with literally, compact cars, "Kompact" quickly gained a reputation in the region for having a steady, healthy inventory of muscle cars, and for specializing in Chevrolet Corvettes in particular.
In January of 1992 Kent decided a change was needed and sold Kompact, to long time friend and associate Louis Lamb who is still going strong on the "Korner", and purchased Bellevue Mazda from Jerry Kenny in April 1993. In May 1994 Volkswagen and Subaru were added, purchased from another Bellevue dealer.
In 1999, Kent decided to move forward with just the Volkswagen and Subaru lines, and was granted a release from Mazda Motors. In May of that same year, the historic North Bend Chevrolet was added to the group.
Kent has always been and always will be active in the daily operations of the dealership. Barbara works on marketing and advertising, community outreach and special projects for the dealership. Barb and Kent's three sons: Brandon, Nick and Tyson, each work for the group rotating through service, sales and parts to learn the business from the inside.
As Seattle area natives, (well, Kent moved here from Massachusetts when he was 11 years old) the Chaplin family appreciate the diverse needs of Western Washington residents. That is why Chaplin's Automotive Group is so proud to offer three distinctive lines of vehicles - Volkswagen and Subaru in Bellevue and Chevrolet in North Bend - in order to offer something for everyone.
Standing behind these three great lines is the Chaplin's Automotive Group's commitment to customer service and satisfaction. As a group, we believe that our job is not done when you drive your vehicle off our lot or out of our service department. We believe our commitment to you our customer is in seeing that you are a delighted customer in all our departments so that you can truly say that dealing with Chaplin's was a fun car buying experience and that your service experiences are relatively painless.
We aim to make you and your family part of our dealership family.
Chaplin's Mission Statement
We embody the spirit and culture of our automakers.
Our store personifies the spirit of excellence.
Success happens through communication, not confrontation; through motivation, not intimidation.
Goals for Chaplin's Automotive Group
Our goals for Chaplin's Automotive Group are:
- To provide the highest level of service for our customers.
- To create an uplifting environment in which our employees can work efficiently and peacefully.
- To be the best without compromise.
- To be proud of who we are and where we are.
- To remember that there is no expense involved in having a positive attitude and a pleasant smile.
What Does Chaplin's Bellevue Volkswagen Offer Drivers from Bellevue, Seattle, Redmond, Tacoma and Kirkland? Truly Exceptional Customer Service from Every Angle
Here at Chaplin's Bellevue Volkswagen, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Volkswagen models, our Bellevue showroom is the place to be if you're in the market for a Volkswagen Golf, Passat, Tiguan, Jetta or Touareg.
Looking to save some money in the search for your next car? Chaplin's Bellevue Volkswagen also carries a wide range of used cars from Volkswagen, as well as today's other top automakers.
Once you've chosen your next car, Chaplin's Bellevue Volkswagen helps you take those all-important next steps towards driving home the Volkswagen of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Volkswagen Golf, Passat, Tiguan, Jetta or Touareg out of our showroom, Chaplin's Bellevue Volkswagen continues to support you in order to ensure you have a great ownership experience. Our Volkswagen service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Chaplin's Bellevue Volkswagen is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 15000 S.E. Eastgate Way in Bellevue, Washington.